21 January 2010 - 15:47Beyond Eye Care

As a new year begins, new hopes, dreams, and resolutions become clear. We at Beach Eye Care vow to provide the highest level of service to our patients, our employees, our vendors, our families, and the community. The guidelines CARE, COMPASSION, and CONCERN, drive us to achieving this high level of service and communication. We have grown to see our family as a high-tech, high-touch group because that’s what we believe in, caring for our patients, and staying above the ever-changing technological curve.

It’s time to start thinking about the future…..and questions arise. What makes a patient happy? How do we continue to exceed our patients’ expectations? What’s next in our quest for the best? Why does our staff love their jobs? What more can we do for our community?

Sure all these questions have specific answers, but within rests one overall theme…Beach Eye Care CARES, and this “care” in Beach Eye Care goes beyond just eye care.

What makes patients happy? Closing in on our 100,000th patient, we strive to care for each and every individual patient, because that’s what they are, individuals. The doctors and staff marvel in the ‘relationship’: relationships with patients, relationships with referring and co-managing doctors, and relationships internally, creating a cyclical ring of lasting personal connections that last forever…

How do we continue to exceed our patients’ expectations? Improving patient service is and always will be our focus. We care…perfecting that ‘relationship’ is our goal…

How do we continue our quest for the best? We work hard to remain a digital pioneer, solidifying our place on the cutting edge of clinical technology – in order for our patients to benefit from proven technological advances. Whether it’s the adoption of the latest in laser technology, upgrading and adding diagnostic and testing devices, or streamlining our patient flow processes through electronic means, we don’t miss a beat. With the medical industry bursting towards electronic medical records, rest assured that Beach Eye Care has been practicing ‘paperless’ closing in on a decade. Bottom line…..it’s not just that we are on the cutting edge, our patients are…..and again…..High-Tech, High-Touch.

Why does our staff love their jobs? Comprised of experienced and certified ophthalmic and optometric technicians, certified contact lens specialists, licensed opticians, an excellent reception group coupled with a top-notch communication and scheduling department, our staff has one goal – improving patients’ eyesight with care. With optometry and ophthalmology as evolving sciences, our staff stays motivated to learn, stays excited to please, and stays upbeat to support one another.

What more can we do for the community? The caring doesn’t stop inside the walls of Beach Eye Care. The doctors and staff are heavily involved in the community. From national and local philanthropies to event sponsorships, Beach Eye Care and its staff jump at the chance to help. Delve into our web pages to take a glimpse of our varied community endeavors.

The point to all this is that Beach Eye Care cares about more than just your eyes. We care about providing patients the best experience possible, we care about the well-being and progression of our staff, and most importantly, we care about YOU and we care about the community. Not many practices can boast about these, so do your research and come see our family in hopes of developing that long-standing personal relationship we have to offer.

– Chris Wooldridge
Director of Information Technology and Marketing